Free guide · 14 pages · PDF
Key Players of an Outsourced Sales Development Team
An outsourced sales development program is not one person on the phone. It is a team: someone who owns your account, the SDRs who call, the people who build the list, train the reps, grade the meetings and produce the content, and the people on your side who make it work. This guide explains each role, what it does for you, how the roles fit together from setup to the monthly results meeting, and what to ask about each before you sign. It is for owners and sales leaders evaluating or running an outsourced program.
What's inside
- The roles on an outsourced sales development team, and what each one does for you
- The first 30 days: what gets built and who builds it
- SDRs, the success manager and the sales manager
- The support bench: data, training, quality control and content
- Your side of the table: the roles your company has to fill
- A responsibility table for every recurring task
- Questions to ask about each role before you sign
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