Reporting to the Partner Sales Manager, the Pipeline Performance Manager (PPM) is responsible for managing all aspects of client activity and the lead generation process as it pertains to his or her specific team.

Major responsibilities include:

• Daily coaching of (PSR) Partner Sales Representatives to achieve metric performance goals; providing activity management
• Owning and creating an atmosphere of high energy through activity management
• Monitoring and reporting on sales metrics
• Managing the Salesforce administration process

The successful candidate will lead by example in all aspects of the role to engage team members and drive performance. The goal of the PPM position is to ensure the team’s performance meets or exceeds expectations while maintaining Abstrakt’s A-Player values.

Reporting to Partner Retention Senior Manager, the Partner Retention Manager (PRM) is responsible for providing support to outbound pipeline personnel.

Major duties include:

• Listening to and providing feedback on outbound calls and inbound calls
• Providing feedback on email communication to ensure standards are being met or exceeded

• Evaluating adequacy of call standards

• Auditing and communicating data to identify areas for improvement

The successful candidate will coordinate, conduct, monitor, audit, train, and administer feedback to pipeline teams based on key call elements. The goal of the PRM position is to increase overall client retention.

Reporting to the Director of Agency Accounts, the Digital Account Manager (VMM) will be responsible for overseeing all client projects and managing the relationship for clients in multiple niches.

Major duties include:

• Providing strategic end-to-end account management
• Creating and overseeing project timelines, ensuring tasks are scheduled, allocated, and completed within the discussed timeframe
• Organizing and leading monthly client meetings to ensure they understand our strategy and we align with his or her objectives
• Leading team of social media managers, copywriters, developers, and designers to ensure all projects are completed on time and above client expectations

The successful candidate will take ownership of his or her clients’ projects and strategic initiatives from development to execution throughout the partnership. The goal of the VMM position is to advance the partnership between the client and Abstrakt, ultimately contributing to client retention and overall business growth.

Reporting to the Vice President of Marketing and Inbound Operations, the Content Manager is responsible for allocating, training, and developing their team of copywriters that are responsible for writing both inbound and outbound content. The successful candidate will advance their team’s writing abilities by staying well-versed in relevant strategies and applying that applicable knowledge to advance their team’s growth. The goal of the Content Manager position is to improve writing processes and provide feedback to the copywriting team, so we are continuously improving the inbound and outbound client experience and success with Abstrakt.

Major Duties Include:

• Communicating with virtual marketing managers and design project managers to provide writing allocations to copywriters
• Managing schedules, training, and processes for team
• Editing content that will be utilized in outbound assets and blogs

Reporting to the Partner Sales Manager, the Pipeline Performance Manager (PPM) is responsible for managing all aspects of client activity and the lead generation process as it pertains to his or her specific team.  Major duties include: daily coaching of (PSR) Partner Sales Representatives to achieve metric performance goals; providing activity management; monitoring & reporting on sales metrics; and managing the salesforce administration process.

Major Duties Include:

• Demonstrate sales ability and lead by example setting a minimum of 40 points per month and hitting expected activity goals (dials, pitches, data collection, and appointments) on all allocated clients.
• Maintains an average of 90% team percent to goal and business report score of 75% on a monthly basis.
• Scores and provides feedback on a minimum of 120 or more of non-appointment calls monthly.
• Owns and creates atmosphere of high energy through activity management and conducting the morning huddle with their team.
• Works with Partner Sales Manager and Partner Retention Manager to improve activity-based results and overall quality of calls to meet all daily, weekly, and monthly goals.
• Orchestrates additional call support in high need situations.
• Monitors key activity reports throughout days to effectively manage activity every two hour block.

The Senior Producer, under the direction of the Director of Video Production, will be a highly creative, conceptual thinker with a broad technical background in video production that enables them to fill a variety of roles as needs dictate on a project-by-project basis. The Senior Producer will manage and oversee projects from conception to completion.

This role includes project management, writing, storyboarding, directing, cinematography, photography, editing, animation, and audio production. The Senior Producer will work closely with creative directors, art directors, and project managers to create compelling video for both Abstrakt Marketing Group, as well as our client partners.

This position reports directly to the Director of Executive Sales Training & Development which is the head of the College Internships.

Major Duties Include:

The PSM will maintain a minimum of 3-4 clients out at the internship called on by intern staff, hold account management meetings with them as well as ensure that the Abstrakt Goal for the Maryville internship is hit on a daily, weekly, monthly basis with the goal of bringing in more revenue to the company. They will hold weekly trainings and one on one meetings/MAPs with the interns at least once a month to continue developing them.

This position will directly assist the Senior Implementation Project Manager and work with Executive Sales, Pipeline Inbound, Clients, PSMs, PPMs and PSRs.

Major Duties Include:

• Onboarding new clients to transition them from our Sales Department to Pipeline Department (project management)
• Managing onboarding client expectations of our Pipeline Program
• Hosting client meetings via phone/screen share and sometimes in the Abstrakt Office to produce training/messaging materials customized to each client’s individual needs
• Ensuring client satisfaction and timely transitions
• Training Partner Sales Representatives and Partner Sales Mangers on new accounts
• Minimal Salesforce Administrative setup

Responsible for creating, designing, and managing individual projects from concept to completion for various AMG clients and verticals.  Ensure the integrity and continuity of the AMG brands.

Major Duties Include: 

• Design, create, and manage projects for print and online for various marketing assets, including but not limited to brochures, sell sheets, case studies, tradeshow assets, presentations, stationary and other promotional materials in accordance with Abstrakt Marketing Group’s established best practices.
• Find or create website design assets – optimizing them according to SEO best practices
• Create social media posts for Abstrakt Marketing Group clients based on content calendar provided by the Content Manager
• Design in a Mac environment, using expert-level skills and experience with Adobe Creative Cloud.
• Take ownership of projects. Work effectively under deadlines and manage multiple projects with evolving requirements. Self-manage schedules and tasks, and assist with the tracking and billing of time to clients.
• Stay abreast of current design and creative software trends while developing best practices for projects and ensure all work is produced in accordance with industry standards.
• Maintain professional rapport with all internal clients, outside printers, and other firms regarding the production of material within the agreed deadlines, specifications, and budget for each job.
• Work with the Creative Director on marketing initiatives and be responsible for providing a high level of design by strategically ensuring that all marketing creative is consistent with AMG brand guidelines; attracts positive attention with a distinctive creativity that is attractive and visually appealing; and is technically correct
• Manage a team of graphic designers including holding weekly MAP meetings, covering PTO or sick days
• Provide regular briefings and status updates for all projects the team is working on.
• Aid graphic designers in implementations with establishing client branding/voicing

Provide training and continuing education to graphic designers

The Employee Relations/Human Resources Generalist is responsible for a broad range of responsibilities to ensure that the needs of the business are aligned appropriately with the overall Abstrakt goals, and the needs of the employees.  He/she is responsible for employee relations, investigations, and appropriate communications.  This role provides tactical guidance, counseling and direction on performance management, employee and leadership development, HR policies, processes and programs to both managers and employees.

Major duties include:

• Provide employee relations support and guidance through policy interpretation and objective assessments for internal consistency.
• Provide leadership counsel and partnership on tactical organizational development, performance management, training, employee development and engagement related items.
• Assist managers with job description creation, job matching and development of compensation data including guidance on offer development.
• Administer, and when appropriate, deliver/facilitate employee and leadership development training, new employee orientation, and assist with onboarding processes.
• Maintain HR compliance including updating records and databases to current, accurate information.
• Conduct exit interviews and provide constructive feedback as appropriate
• Adhere to Federal, State, and local laws as pertaining to employment practices
• Organizing and maintaining employee personnel files
• Miscellaneous tasks, as required (audits, new program roll out, compliance, etc.)