Commercial cleaning contracts change hands at renewal, and the company that wins is usually the one that asked about the renewal date months earlier. These ten ChatGPT prompts help a cleaning company find that date, earn the walkthrough, and stay in front of the property manager until the contract is up.
Most buildings already have a cleaning company. That is the starting point for nearly every call you make, and it is why a generic pitch about “reliable, high-quality janitorial services” goes nowhere with a property manager who already pays someone to say exactly that. They have a provider. What they may not have is a reason to talk to a second one.
These prompts are written for that call. Each one gives ChatGPT your facts and asks for one short, specific piece of writing. Fill in the brackets. Read the result out loud, and change anything that does not sound like you.
In short
- The renewal date is the most useful thing you can learn on a first call. Three of these prompts are built around getting it.
- Ask for the walkthrough before you talk price. The leave-behind prompt gives the property manager something to keep on file.
- Booking one commercial cleaning appointment takes 142 dials on average. The last prompt shows what that means for your goal.
Start with the date the contract is up
1. Find the buildings that hire out their cleaning
2. Ask about the renewal date without sounding like you are fishing
3. Open the call
Ask for the walkthrough before the price
4. Book the walkthrough in writing
5. Prepare the walkthrough questions for this building
Our post on the walkthrough questions that separate a bid from a price lists the ones that matter most.
6. Write the leave-behind
Holding the price back can feel risky. Our post on when to send a commercial cleaning bid explains why a page with no number on it often gets kept longer than a bid.
When they are happy with their current company
7. Answer “we are happy with who we have”
8. Follow up on a bid that went quiet
9. Ask a happy client about their other buildings
Easy to skip, and worth doing. Property managers often run more than one building, so a contract you already hold can be the shortest route to the next one.
The number behind your goal
10. Count the walkthroughs your goal takes
Now the calling. Across Abstrakt’s sales center, one commercial cleaning appointment takes 142 dials on average, more than roofing and well above HVAC. Three walkthroughs a month works out to about 426 dials, or roughly 20 every working day, most of them to buildings that already have a cleaning company.
The Growth Calculator runs your numbers with commercial cleaning already selected.
We make the 142 calls
Abstrakt sets appointments with the property managers, facility managers and office managers who sign cleaning contracts. Your team walks the building, writes the bid and wins the contract.
See if your market is open
Run your numbers in the Growth Calculator
Every appointment is checked for the right company, the right contact and the right timing. Rated 4.7 out of 5 across 400+ reviews.
Where the hours go, and what changes
Cleaning owners usually know which buildings they want. Time is the problem. The people who would make the calls are the same people covering a missed shift, training a new hire and answering a client at nine at night.
Century Facility Services in Tulsa, Oklahoma had that problem: a good reputation and a solid client base, with no one free to make the calls. In its first year working with Abstrakt, Century booked 58 appointments and closed 7 deals worth $415,000 in new business, including a $25,000-a-month healthcare contract. Every market is different, and you can read how the program was built.
Abstrakt sets more than 100,000 appointments a year across the trades, and we work with one commercial cleaning company per market. Ask whether yours is open.
Questions from cleaning company owners
What if the property manager will not tell me the renewal date?
Ask roughly when they last changed providers. That answer usually gets you close enough to plan when to call back.
Should I send a price before the walkthrough?
Try not to. A price without a walkthrough is a guess, and the property manager will hold it up against what they pay now and stop reading at the total.
Can ChatGPT find which buildings are unhappy with their cleaner?
No. Anything it tells you about that will be invented. That information comes from calls and walkthroughs, one building at a time.
Do these prompts work for day porter or medical office contracts?
Yes. Put the building type and the services you offer in the brackets, and add any requirements the building has told you about. The more you tell it, the more the draft fits.
Keep going
- Commercial cleaning lead generation
- How to get commercial cleaning contracts
- The walkthrough questions that separate a bid from a price
- When to send a commercial cleaning bid
About this article
Jeff Winters is Chief Executive Officer at Abstrakt. Reviewed by Neil Erker, Chief Marketing Officer. Abstrakt sets appointments for commercial cleaning companies and the wider trades, and the patterns here come from that calling.
Jeff Winters is the CEO of Abstrakt Marketing Group, a U.S.-based B2B lead generation and appointment-setting company that books qualified sales meetings for clients across the commercial trades, IT and managed services, manufacturing, and B2B services. He has spent his career building and running outbound sales programs at scale, and he breaks down what actually works in sales and lead generation on Abstrakt's podcast, The Grow Show.
