Outsourced sales development for life Science

Life science appointment setting: reach the quality, lab and operations leaders who run regulated sites

In pharma, medical device and clinical lab sites, the buying decision for services and equipment is shaped by compliance as much as by price. We book meetings with the lab operations, quality and site leaders who have to defend every vendor in an audit, for companies that sell lab services, validation, equipment, cold chain, facility support and outsourced clinical or regulatory work.

Qualified life science meetings on your calendar, booked by U.S.-based SDRs under your name.

Ask Ava anything about the information on this page.

The sales floor behind your life science program

  • $1B+in client revenue generated
  • 100,000+meetings booked a year
  • 2,000clients
  • 17+years on the phones
  • 4.8 / 5on Google, 4.6 on Clutch, 4.64 with the BBB

Abstrakt company figures as of October 2026; ratings as published on Google, Clutch and the BBB, September 2026. See client results.

What we fix

Why life science pipelines stall, and what changes

  • Supplier qualification slows every new account

    The SDR learns qualification and quality agreement requirements early, so your team prepares before the first meeting.

  • Many people touch every decision

    We map lab, quality, site and sourcing contacts at each account and work each of them with the issue they own.

  • Gatekeepers and procurement portals

    Direct outreach to operations and quality leaders creates a sponsor inside the account before procurement gets involved.

  • Long contract cycles

    Nurture keeps your company in front of the account until the renewal, expansion or audit opens a real opportunity.

How it works

How we fill your life science calendar

  1. Build the list

    Pharma sites, device makers, labs, CROs and sponsors that fit your offer, sorted by site type, regulatory profile and size, with operations, quality and sourcing contacts named.

  2. Run the outreach

    A U.S.-based SDR team works phone, email and LinkedIn under your company name, leading with uptime, audit readiness and capacity.

  3. Book qualified meetings

    Every meeting is with the right company, the right contact and a timing reason such as an audit, an expansion, a merger or a renewal.

  4. Nurture the rest

    Accounts locked into current vendors stay in a follow-up cadence until the next review or site change.

Every meeting clears three checks before it reaches you

  • Right companyAn account that fits the work you want.
  • Right contactSomeone who signs or shapes the decision.
  • Right timingA stated need or a reason to talk now.

Then it is graded on our 25-point 5 Star Scorecard. What counts as a qualified appointment.

We take one life science client per territory

If yours is open, a strategist can walk you through the target list, the outreach and the meeting number on one call.

Where the pipeline comes from

The accounts a life science program calls

  • Pharmaceutical manufacturing sites

    GMP plants with controlled equipment, validated systems and quality agreements for every critical vendor. Site changes and audits drive purchases.

  • Medical device manufacturers

    Design controls, production equipment, sterilization and testing all run under a quality system with supplier qualification.

  • Clinical and diagnostic laboratories

    Hospital, reference and independent labs need analyzers, service coverage, supplies and staff to keep turnaround times under control.

  • Contract research organizations

    CROs buy lab services, software, equipment and specialist support to deliver studies for their sponsors.

  • Academic medical centers and research institutes

    Core facilities and research operations run large equipment fleets, with buying through central procurement and grants.

  • Pharma and device sponsors running trials

    Clinical operations teams outsource monitoring, data management, sample logistics and regulatory work across many sites.

Who decides

The people behind a life science buying decision

Director of lab operations
Controls
Equipment uptime, service contracts, supplies and the vendors that keep the lab running.

How to open: Ask how many service providers they manage today and where downtime has hurt them most.

Quality assurance or validation manager
Controls
Supplier qualification, validation work and what the auditor sees in vendor files.

How to open: Ask what the last inspection or audit raised about equipment, data integrity or suppliers.

Site head or operations director
Controls
Budget for the facility, capacity plans and approval on large service agreements.

How to open: Lead with capacity and audit readiness at their site, not with a product list.

Clinical operations or strategic sourcing lead
Controls
Outsourced partner selection, preferred vendor programs and contract terms.

How to open: Ask when preferred vendor lists are reviewed and what it takes to be qualified.

Reasons to call

What opens a life science account

  • An inspection or audit finding

    Observations on equipment, data or suppliers create corrective actions with deadlines, and outside help gets approved fast.

  • New lines, labs or site expansions

    New capacity means equipment, qualification and validation, and service contracts chosen in a short window.

  • Mergers and site consolidation

    New owners standardize vendors across sites, which opens accounts that were closed for years.

  • Service contract and preferred vendor renewals

    Multi-year agreements come up for review, and that is when a new provider can get qualified.

  • A new trial or product launch

    Sponsors bring on clinical, logistics and regulatory partners as programs start, and timelines force decisions.

Our terms

Why companies hand us the phones

  • Program commitments

    Program expectations and commitments are defined in your agreement. Before launch we agree on what a qualified meeting is, who we call and how results are reported.

  • Exclusive to your territory

    One life science client per territory. We will not run the same program for your direct competitor in your territory.

  • A U.S.-based SDR team

    Your SDR works under your company's name from our St. Louis campus, home to 500+ U.S.-based team members.

  • Every meeting graded

    Every booked meeting is graded on a 25-point scorecard before it reaches your calendar. Grade a sample call yourself.

Straight answers

What we hear before a program starts

  • “Our best work comes from referrals.”

    Keep every one of them. Referrals close well, but they do not arrive on a schedule and they never reach the accounts that have not heard of you. Outbound adds a source you control, under your name, so a slow referral quarter does not turn into a slow year.

  • “Our buyers do not answer cold calls.”

    Most do not, the first time. That is why your SDR works phone, email and LinkedIn together and keeps going after the first no. Meetings come from persistence and a specific reason to talk, not a clever script.

  • “We tried an appointment setter and the meetings were junk.”

    Then nobody pinned down what a meeting was. Before launch we agree on the definition with you: right company, right contact, right timing. Every meeting is graded on our 25-point 5 Star Scorecard before it reaches your calendar.

  • “We could hire our own SDR.”

    You can. Then the recruiting, training, data, dialer and management are yours, and a hire that does not work out costs months before you know it. With us the SDR, the data and the management come with the program. Program expectations and commitments are defined in your agreement.

Customer results

Client results, published only with approval

We publish a client result after the client approves it and the figure has a period. There is no approved life science story yet, so we are not showing one. The Success library has approved stories from other industries, and a strategist can introduce you to a current client on request.

Calculate my opportunity

What a life science pipeline takes, in your numbers

Set a monthly meeting goal and your own conversion rates. Green tags are Abstrakt history, yellow is a broader cross-industry benchmark, gray tags are your inputs. Value appears once you enter your own average.

Your inputs

125 is the cross-industry average from our sales center, not a life science rate. Change it if you know yours.

An appointment is not a proposal. 25% is only a starting example, not Abstrakt data: use your own experience.

20% is a starting example, not Abstrakt data. Use your own close rate.

What a new customer is worth to you in the first year.

Illustrative math from your inputs. It updates as you type.

  • 1,000dials a month
  • 48dials every working day
  • 2proposals a month
  • 0.4wins a month, on average
  • 4.8wins from 12 months at this pace
  • 96meetings over 12 months
  • Enter your average first-year deal value to see contract value. We do not fill in a number for you.

How this works: appointments x dials per appointment = outreach, spread over 21 working days. Appointments x your proposal rate x win rate = wins. Wins x your value = contract value: what signed work is worth, not revenue recognized. Fractions are monthly averages. Not a forecast, a quote or a promise.

Decide with the facts

See how Abstrakt works for life Science

Abstrakt at a Glance answers the five questions buyers ask before they sign: how it works, what clients got, what calls sound like, what reviewers say and what it costs.

  • Program commitments

    Program expectations and commitments are defined in your agreement. Before launch we agree on what a qualified life science meeting is, who we call and how results are reported.

  • Exclusive to your territory

    One client per trade per territory: we will not run the same program for your direct competitor in your territory.

  • Pricing

    Outbound BDR programs: starting at $5,000 per month. See what a program includes.

Questions

Life Science appointment setting, answered

What kinds of life science suppliers does this fit?+

Lab equipment service and multi-vendor service programs, validation and qualification services, lab supplies and cold chain, facility and cleanroom support, and outsourced clinical, regulatory and quality services.

How is this different from your biotech program?+

Biotech outreach targets R&D and process scientists choosing research tools. Life science outreach targets the operations, quality, site and sourcing leaders who buy services and equipment for regulated pharma, device and lab sites.

Do you work with early-stage suppliers?+

Yes. Newer companies often need meetings to build references, and we target accounts where a new vendor can realistically get qualified.

Will you work for a competing company?+

No. We run one life science program per offer type in each market, so your accounts and messaging stay yours.

Our four solutions

Four Solutions. One Team.

Individually powerful. Better together. Our four solutions work together to find your buyers, book meetings with them and help your team close more of them.

All three together: Get Outbound BDR, Inbound SDR and Brand Boost together, starting at $6,500 per month ($5,000 + $1,000 + $500 = $6,500). Enterprise SDR/BDR is custom.Build my program

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