What a Managed IT Provider Should Ask on a First Call About Compliance
Are you compliant is a dead question. Four questions that find the third party doing the asking and the date they want an answer by.
Who Signs for Commercial Security Systems, and Who Only Thinks They Do
Four parties decide whether a commercial security system gets installed, and one of them can veto the design without ever being in the room.
What a Facility Manager Actually Does With the Panel Photo You Send
A photo proves the problem exists. Three lines under it tell the facility manager what it violates, what the fix costs, and who signs.
The Question That Gets a Commercial Plumbing Contractor Past the Front Desk
The person answering the phone is not blocking you. They are blocking a pitch, and plumbing services sounds like one. What to say instead.
When the Owner Says “We Already Have an IT Guy” (Managed IT Services)
The most common answer a managed IT provider hears in the fall is usually true. It describes the relationship, not the work that still needs doing.
Estimators Belong in Buildings, Not on the Phone (Commercial Paving)
The estimator dialing property managers every morning is the most expensive caller a paving company has. Three better answers, and the one to pick by Friday.
Four Minutes Before the Call: The Prep That Books a Commercial Security Site Survey
The difference between a polite no and a booked site survey is four minutes: the map, the tenant mix and age, a name, and one thing to raise.
The First 30 Seconds of a Commercial HVAC Contractor’s Call to a Facility Manager
A facility manager sorts an HVAC caller into vendor or useful inside thirty seconds. Name, one true observation, one calendar question, then silence.
What a Good Cold Call From a Commercial Roofer to a Property Manager Sounds Like [Free Script]
Six lines, every one of them about the property manager's calendar. A line-by-line cold call script for commercial roofers calling in budget season.
How to Get Commercial Landscaping Contracts Beyond Referrals
Referral work arrives after the grounds budget was approved. One fall list of fifteen commercial properties puts your number in the capital plan instead.
How to Find Painting Jobs to Bid On Before the Bid Request
Every spring repaint that goes out to bid was a line on a capital plan the previous fall. One short November call tells a commercial painter which jobs are real.
Before the Managed Services Proposal: Why Your Number Should Be in the Budget First
Every managed services proposal in March is measured against a number written in October. How to make sure it is yours.